Managed Print Services give one provider responsibility for understanding and coordinating the devices, usage information, consumables and service activity across a print estate. Phoenix starts by documenting what is in place and how it is used, then builds the monitoring and support arrangement around that evidence.
The service is designed for organisations that want fewer reactive print tasks, consistent meter information and a defined process for consumables, faults and maintenance.
Print estate assessment
Phoenix records device types and locations, core functions, print and copy volumes, meter readings, user requirements, recurring faults, consumables issues and relevant contract dates.
Remote monitoring and reporting
Remote monitoring collects supported device, meter and usage information. Reports help Phoenix and the customer understand volumes, device use and changes across the estate.
Proactive consumables support
Consumables information identifies supply requirements before they become last-minute orders. Phoenix coordinates the agreed consumables process around the monitored devices.
Maintenance and service coordination
Device details, meter information and reported faults feed into an organised maintenance and service process, reducing the time internal teams spend finding the right supplier or contract information.
What happens during a free print assessment?
- Map printers and multifunction devices by site, location and function.
- Review available meters, volumes and current usage information.
- Identify duplicated equipment, poor device placement and capacity that no longer matches the work.
- Record recurring faults, consumables pressure points and the administration handled by staff.
- Review contract dates and the support arrangements already in place.
- Set out the equipment, monitoring, consumables and service changes that address the findings.
When managed print is relevant
Managed print is a strong fit for multiple shared devices or sites, inconsistent meter collection, frequent consumables interruptions, unclear device usage, recurring support administration or an approaching contract review.
Equipment and software links
An assessment may show that devices need replacing, relocating or standardising. PaperCut adds user authentication, secure release, print rules and more detailed usage controls where the requirement extends beyond device management.
Request a free print assessment
A current device list, approximate monthly volumes, meter readings, site count, contract dates and recurring problems provide a useful starting point.